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Factory reset

HP Recommended
Compaq Presario SR19655AP
Microsoft Windows XP
Hi i have the following:Compaq Presario SR1955P
OS: Windows xp home edition
I want to factory reset my computer but the f10 key does not work at boot menu
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I cannot seem to find anything on that model number, however being that it has WinXP on it, it must be old.  If you are not using the original keyboard, which most likely was a PS/2, and are using a USB keyboard, that might explain why the F10 key does not work.  Try finding a PS/2 keyboard and try the F10 on boot again.

It could be the Recovery Manager or the Recovery Partition has been damaged.  In which case you will need the Recovery disk set to run the Recovery.  If the PC will boot, then you can make the Recovery disk set, assuming it was not made before, or

Do the following actions to create the set of recovery discs:
  1. Connect the computer to the AC power adapter.
  2. Click Start, click All Programs, select System Recovery, and click Create Recovery Discs.
    The PC Recovery Disc Creator utility displays a message indicating the type and number of media discs required.
  3. Verify the required number of media discs is available.
  4. Click Next to begin the actual copying process.
    When prompted, remove each written disc and insert a blank disc.
  5. Label each disc, in the sequence it was created, as prompted.

There was a method for creating the disk set from the F10 or F11 during startup, but since the keyboard does not work for that, it won't help.


I'm not an HP employee.
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