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Honor Student
Posts: 2
Member Since: ‎06-13-2011
Message 1 of 2 (5,052 Views)

Failed Memory Test

I have been having several issues with my computer crashing (blue screen memory crash dump, not loading after post). I ran the diagnostics test and everything passed except for memory. Just about every memory test failed. Does this indicate all memory is bad or is there a method to determine which ram is bad. I have 4 sticks, (512,512,1024,1024) in my system. HP Pavillion Desktop A6333W.

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Provost
Posts: 46,188
Member Since: ‎09-24-2010
Message 2 of 2 (5,026 Views)

Re: Failed Memory Test

[ Edited ]

Hi,

 

Remove all but one of the sticks of ram and run the memory test again - if it fails straight away, put that stick to one side and start again with one of the others, re-run the test, if it passes, add another stick, re-run the test until you have done this for all 3 remaining sticks - if everything still passes, you will know the first stick is the faulty one.

 

If the first stick passes, add another stick back in and re-run the test.  Keep adding 1 more stick and re-running the test until it shows a failure - you can then be reasonably certain that the last stick you added is the bad one.

 

You may find the videos on the link below helpful.

 

http://support.hp.com/us-en/document/c01874598

 

Regards,

 

DP-K

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