Note on archived topics.
05-31-2016 10:27 PM
06-02-2016 08:16 AM
Hi there @Utahtiger,
Welcome to the HP Support Forums! I understand that you are having issues with your password. I am happy to assist you with this.
I would suggest you start with this: HP PCs - Forgot the Sign-in Password (Windows 10). There is also this fine forum post by @wes_notebooks: I forgot my password can HP help me reset it Between the two of them, there are several things you can try.
You may also want to look at the Microsoft policy about lost or forgotten passwords - support.microsoft.com.
Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.