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01-23-2013 04:43 AM
I have a HP Pavilion a6551nl. I have a problem with 2 Seagate Barracuda harddisks causing the system to freeze without any error message. First with 1 harddisk (1,5 TB). Because I thought the harddisk was bad a purchased a new harddisk, also a Seagate Barracuda (3 TB) but encountered the same problem. Running the HP diagnostics both disks gave an error BIOHD-8. Other disks I have are OK (Samsung and WD).
On the HP support page for my PC I found a tool that would fix issues with Seagate SATA drives: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-64493-1&cc=nl&dlc=nl&lc=nl&...=. However this tool supports only Windows Vista and not my Windows 7. Is there a tool or solution for Windows 7?
01-24-2013 04:05 PM - last edited on 02-22-2017 12:49 PM by OscarFuentes
Review this posted HP article on Seagate hard drives. You can create a bootable CD.
This entire thread is about Seagate hard drive issues.
Be sure to backup your system and data before using the update.
Try using the bootable CD. If you have more than one Seaate hard drive, then unplug the other drive and then try updating just one drive. Then use the same process on the other drive.
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01-28-2013 02:25 PM
Hi, this tool also does not support Windows 7 so I created the boot CD. It gives the error "Not specified disk or no seagate disk" which makes sense: the tool supports disks of max 1 TB and mine are both larger.
I converted the disks to GPT but that does not make a difference.
Then I put in an old good working disk as bootdisk and the seagates as data disks and found out that the freeze problem is solved. Running PC Diagnostics still gives BIOHD errors on the seagates but now 1 and 4.
This means that I have to keep running the old boot disk just to avoid the freeze problem.
01-28-2013 07:37 PM