Note on archived topics.
09-19-2016 09:20 AM - edited 09-19-2016 09:23 AM
My audio / headset jacks on the front panel of my PC running Windows 8.1 will not work. I had the Beats Audio Panel installed and was using the IDT High Definition Audio Codec and had rear sound through my speakers only.
After checking your forum, I unistalled that driver (and Beats Audio) and installed the High Definition Audio Device driver only (no Beats Audio) and both rear jacks work.
So, I can get sound and recording in the rear, but not it the front.
I hope you can help me. Thank you.
09-20-2016 02:20 PM
Good Afternoon @Dawgmommy,
This is a great location for extra support! I see that you are having issues with the front sound not working. I would be glad to help you.
Try these documents to see if it will resolve the issue:
To say thanks, you can click on the "Thumbs Up" and if the issue is resolved you can click on the "Accept as Solution" button. Please let me know the outcome. Cheers!
I work on behalf of HP
Click the Thumbs Up below to say “Thanks” for helping!
09-21-2016 02:16 AM - edited 09-21-2016 03:41 AM
As I said, I had checked the forum before posting and tried the procedures you directed me to in your reply as well as various others. Nothing has worked.
I will try to post screen shots of the sound properties with further details when I return to my PC later today.
Thanks for your help.
09-21-2016 07:40 AM