Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
Neal1978 Student
Student
1 0 0
Message 1 of 2
182
Flag Post
HP Recommended

Getting a new Operating System disk replacement for new hard-drive

HP Pavilion Slimline s5704y PC
Microsoft Windows 8 (64-bit)

I bought this computer new several years ago and the hard-drive died today.  I went out and bought a new internal hard-drive, but I did not realize that I also needed to install an operating system with the new hard-drive.  So, I am trying to see what I need to do to get my new hard-drive to boot up?  I do not have the recovery disk that came with my computer.  I was told that maybe HP could send a new Operating System disk so that I could reinstall windows.  Any help is greatly appreciated.  Thank you

0 Kudos
1 REPLY
Provost Provost
Provost
20631 2274 7566
Message 2 of 2
160
Flag Post
HP Recommended

Getting a new Operating System disk replacement for new hard-drive

@Neal1978, welcome to the forum.

 

Here is a guide to help you order the Recovery media from HP.  If they don't have it available, you can try ordering from this seller here.  I have known of several members who have used them with a good outcome.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

-----------------------------------------
Signature:

HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

HP Omen 880-160se; i7-8700K (OC'd to 5.2 GHz); 16 GB DDR4 2400; GTX 1070-8 GB; 512 GB SSD M.2; Win 10 Home

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7520 AIO

++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

___________________________
I am not an HP employee.
0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation