Note on archived topics.
10-11-2016 04:00 AM
I have a prodesk 600 G1 computer. In this computer have been installed different Operating System(ubuntu, windows 7) now it has installed, windows 10. Always i use chrome navigator to watch youtube videos. After watch videos, system crash and error do reference to intelppm.sys, this happened in all Operating System when run Google chrome. I thought the problem was about hardware but yesterday I watched videos with Microsoft Edge and didn't have any problems . No use chrome is a bit problem for me, because i have my favorities, my files, etc. you know!!
Does anybody know what can happen ?
10-16-2016 02:20 PM
Sorry I don't have a solution to the video crashing problem ... but I do have an alternative suggestion.
My experience in Win10 is that the worst two Browsers were Edge and Chrome -- so I quit using both of them.
To replace Edge, I went over to using Internet Explorer, and I've had no problems with it: http://www.tenforums.com/installation-setup/6310-how-reset-ie-default-browser-instead-edge.html
To replace Chrome, I went over to using Chromium.
You get Chromium from here: http://chromium.woolyss.com/#top
Under Windows 10,8,7, then under 2. Chromium for 64-bit ... , then the second entried for Installer and Archive, click the Archive link.
This will download chrome-win32.zip file
Find that file in your downloads folder and extract the contents. This will generate a folder named chrome-win32
Copy that entire folder to your Windows/Program Files directory.
Open that folder, right-click on chrome.exe and select the option to create a shortcut.
Drag that shorcut to your desktop.
When you click on it, it will launch Chromium.
You can get regular updates from this same page. When you download an updated version, extract it and copy the folder OVER the contents of the existing folder in Program Files. Your settings are stored elsewhere, so they will not get overwritten.
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP
10-17-2016 01:26 AM
Hi, after check minidumb file I have seen the crash was about memory. I was testing the hardware and wich was my suprise that the memory modules was not insert in there bank well. In mother board there are four banks of memory, two black and two white. I have two modules of 8 GB one of them was inserting in black module and other one in white module. I inserted two modules in black bank, and the problem solved. All weekend I was watching videos and i don't have any problems.