02-26-2015 08:28 PM
I just purchased the GTX 960 for my computer but it doesn't seem to be working.
System Manufacturer: Hewlett-Packard
Motherboard: pegatron 2ad5
Trying to upgrade from: GT 620
Power supply: 460W
Everytime I try installing the new graphics card the computer screen goes to a black screen after the HP splash screen as well as the motherboard making 3 beeps.
I've gone into the BIOS but I don't see an area for detecting graphics cards, I even called in my tech savvy boyfriend to look into the BIOS but he also could not find the graphic card detection.
I've temporarily switched back to the GT 620 card so that I can use my computer for now.
What could be causing the problem and is there a solution?
Thanks so much in advance!
02-27-2015 04:07 PM
I just checked this page of the GTX 960 specs:
Nvidia's design includes TWO 6-pin extra power connectors, and you probably need to supply power to both of them.
It also includes multiple connectors for attaching one or more monitors - have you tried all of them in case it selects the wrong one by mistake?
Support for some of the most recent Nvidia-based graphics card was only recently added to the driver, so you may need to install the latest version of the driver before installing the new video card:
03-07-2015 06:57 AM
Generally, several manufacturers make each card, but they're only allowed to call it by Nvidia's card name if they use an Nvidia GPU and follow Nvidia's card design fairly well.
For my GTX 750 ti, I found that it did not come with any information on how to tell it to switch the output to the VGA connector. However, since both the card and the monitor had DVI-D connectors as well, I decided that it was easier to order a DVI-D cable than to find that information.