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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-08-2017 09:29 AM

HP Recommended
Product: HP Envy 700qe
Operating System: Microsoft Windows 10 (64-bit)

My hard drive has crashed and I've bought a new one.  I'd like to transfer my Windows 10 OS to the new hard drive.  The old HD is not even spinning up (but for some reason, I can see the recovery partition, e.g. X:)

 

How can I do this?  Can I get the product key from HP and just download the latest version of Windows and boot from a thumb drive and install or do I need to do something more?

 

Thanks! 

3 REPLIES 3

‎05-08-2017 10:10 AM

HP Recommended

Hi,

You can download the latest version of Windows 10 from Microsoft and create pendrive. Boot from drive and install Windows 10.

https://www.microsoft.com/en-us/software-download/windows10

 

You do not need product key, when prompted just click on do not have product key. As long as you install the same edition (home or pro) as was already installed on PC it will be automatically activated when connected to internet.

 

Hope it helps,

David

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‎05-08-2017 10:18 AM

HP Recommended

Thanks for the reply.  I shall try this when I get home and see if it works.

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‎05-08-2017 10:36 AM

HP Recommended

Your welcome.

 

Let me know if you need any further help with installation and how it works out.

 

You might need to turn off secure boot in Bios and enable legacy boot to be able to boot from pendrive.

 

David

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