I am having a issue playing Blu Ray disks. I continue to get a HDCP compliance error everytime I try to play a Blu Ray video. I am using arcsoft TMT6 on windows 7. I checked to make sure my monitor and video card are both HDCP compliant, and they both are. I used to be able to watch Blu Ray movies, and I'm not sure what changed, or why I cant watch them now. Also, I used cyberlink BluRay advisor and it said my "software player was not found" and "video connection type is digital without HDCP". Those are the only two problems found. I have a HP 2310 series wide lcd display and have a ATI Radeon HD 5570 video card, and am using a HDMI cable to the monitor. Can someone please help me with this.
The Cyberlink BD Advisor only look for a Cyberlink BD software player. You might very well have a perfectly good BD HDCP certified software player and Cyberlink won't indicate that you have it. Your non-Cyberlink BD player might need updating to play the new BD titles.
The other issue might be a loose or faulty HDMI cable, a bad video card, corrupted video driver or a monitor problem.
Power off the PC and monitor. Check the cables for tightness. Be sure that you monitor has only one video connection and that it is a HDMI cable. Now try a monitor reset by unplugging the monitor's power cord and then hold down the power button for 30 seconds.
If you still have issues then try reinstalling the video card driver or installing the latest AMD driver from the AMD web site.
HP Photosmart 6520 HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 10 x64 Custom PC - Z390, i7-9700K, 32GB, dual 512 GB NVMe, dual 512 SSDs, 2K screen, OC'd to 5 Ghz, NVIDIA 2080TI 11GB
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