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Honor Student
Posts: 2
Member Since: ‎03-03-2014
Message 1 of 3 (250 Views)

[HELP] recovery deleted

How to restore windows recovery?
seriesSmiley Mad HP 2342dx

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Distinguished Professor
Posts: 2,376
Member Since: ‎06-26-2011
Message 2 of 3 (236 Views)

Re: [HELP] recovery deleted

[ Edited ]

Hi Azmi,


Did you create HP recovery discs? Can you boot to your operating system? Win 8 or Win 8.1 has the ability to reset or refresh your PC independent of HP's recovery drive (D:\). You can also create custom refresh images using Win 8 or Win 8.1. Having other Windows recovery options depends on what partition you accidentally removed.


Your products support site has the HP recovery kit listed but appears to be not available. You could try ordering there. If that fails you should contact HP as Computer Surgeons is not offering a recovery kit for this PC either. HP support may be able to provide a recovery kit for your PC.


There are other recovery options available from Microsoft. You really need an HP recovery disc set but if your PC is bootable you can also create a Win 8 or 8.1 USB Recovery Drive. Please see Win 8.1 instructions here. The instructions also apply to Win 8.




****I am not an HP employee****


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Honor Student
Posts: 2
Member Since: ‎03-03-2014
Message 3 of 3 (207 Views)

Re: [HELP] recovery deleted

recovery partition I accidentally delete .. if can not restore?
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