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Fluttershy750
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HP 15 TS Notebook PC Bluetooth missing

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HP 15 TS Notebook PC
Microsoft Windows 8.1 (64-bit)

I got a HP 15 TS Notebook PC for christmas and I prefer bluetooth. When i look for any type of bluetooth option anywhere i cant find any! I tried many other possible solutions on the many topics and none work.

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Paul_Tikkanen
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Hi:

 

Many HP consumer notebooks do not come with built in bluetooth...sad but true.

 

If you let me know the full model number of your HP 15 and what model wireless network card it has, I will let you know if it is bluetooth ready or not.

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Fluttershy750
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How do i find those?

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Paul_Tikkanen
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Use this guide to find the product/model number...

 

http://h22207.www2.hp.com/us-en/document/c00033108

 

To find the model wireless card, go to the device manager, click to expand the Network Adapters device category and there you will see the names and model numbers of the wired and wireless network adapters.

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Fluttershy750
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J9K49UA#ABA

and

Realtek PCle FE Family controller, Realtek RLT8188EE 802.11 b/g/n Wi-fi Adapter

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Paul_Tikkanen
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Hi:

 

Below is the link to the product specs page for your model.

 

http://support.hp.com/us-en/product/HP-15-r100-TouchSmart-Notebook-PC-series/7234945/model/7486254/d...

 

Unfortunately, it does not come with built in bluetooth, or that feature would have been listed along with the 1x1 802.11b/g/n WLAN wireless connectivity specification.

 

The Realtek RLT8188EE 802.11 b/g/n Wi-fi Adapter is a single band (2.4 GHz) non-bluetooth wireless card, so the specs are correct.

 

Unfortunately, your model is one of those where you have to take the whole thing apart to get to the wireless card, memory and hard drive.

 

Trying to install a wireless card yourself will void the warranty but the main thing is that it would be very difficult to take the PC apart unless you have a great deal of experience doing such things.

 

You can get an external USB bluetooth adapter, and that should suit your needs if you don't use BT very often.

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rogers_thadeo
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HP 15-d037dx TouchSmart Notebook PC

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Paul_Tikkanen
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Hi, @rogers_thadeo :

 

Below is the link to the product specs page for your noteobook.

 

https://support.hp.com/us-en/document/c04204349/

 

It does not come with built in bluetooth networking, or that feature would have been listed along with the 1x1 802.11b/g/n WLAN wireless connectivity specification.

 

The Realtek RTL8188EE 802.11bg/n 1x1 WiFi adapter your notebook has, is not a combination wifi/bluetooth adapter.

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