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Top Student
Posts: 5
Member Since: ‎12-12-2010
Message 1 of 11 (3,152 Views)

HP 2009 m monitor - flashing menu won't go away

My monitor keeps flashing the black menu boxes. I tried holding in the menu button for 10 seconds, it says it's resetting, then it starts flashing again.  I have unplugged and this helped for a while, but the flashing menu keeps coming back.

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Provost
Posts: 26,687
Member Since: ‎07-17-2009
Message 2 of 11 (3,142 Views)

Re: HP 2009 m monitor - flashing menu won't go away

Try a monitor reset. Unplug the monitor and hold down the monitor's power button for 30 seconds. Plug the monitor back in and see how it works.

HP laptop 17t u100,
HP Photosmart 6520 and HP Deskjet 1112
Custom 1151 socket Z270 Intel i7-7700k @4,600 Mhz, 16GB Corsair 3000 Mhz dimms
Corsair H75 water cooler, Corsair CS 650M power supply
RAID 0 (dual Samsung 960 EVO m.2 240GB) boot system
Dual Samsung 840 EVO SSDs 500GB data storage, Intel 750 PCIe SSD 400GB
MSI NVIDIA GTX 980TI 6GB
ASUS ROG PG279q @144 MHz
Windows 10 and Windows 8.1 Pro x64 in UEFI mode
Top Student
Posts: 5
Member Since: ‎12-12-2010
Message 3 of 11 (3,098 Views)

Re: HP 2009 m monitor - flashing menu won't go away

This did help temporarily, but the flashing menu comes back.  I am also getting a message saying OSD lockout.  I have tried to reset through the menu.  I have unplugged.  Could this be a virus?  My monitor is only about 18 months old. 

Provost
Posts: 26,687
Member Since: ‎07-17-2009
Message 4 of 11 (3,096 Views)

Re: HP 2009 m monitor - flashing menu won't go away

[ Edited ]

It's not a virus.  Unplug the monitor's cable and both ends and then refasten it. Hold down the monitor's menu button for 30 seconds and see if that clears the flashing menu.

 

Check each button on the monitor for a depression and release "feel". Sometimes these buttons go bad.

HP laptop 17t u100,
HP Photosmart 6520 and HP Deskjet 1112
Custom 1151 socket Z270 Intel i7-7700k @4,600 Mhz, 16GB Corsair 3000 Mhz dimms
Corsair H75 water cooler, Corsair CS 650M power supply
RAID 0 (dual Samsung 960 EVO m.2 240GB) boot system
Dual Samsung 840 EVO SSDs 500GB data storage, Intel 750 PCIe SSD 400GB
MSI NVIDIA GTX 980TI 6GB
ASUS ROG PG279q @144 MHz
Windows 10 and Windows 8.1 Pro x64 in UEFI mode
Top Student
Posts: 5
Member Since: ‎12-12-2010
Message 5 of 11 (3,083 Views)

Re: HP 2009 m monitor - flashing menu won't go away

Thanks for your help.  Unfortunately that didn't work either.  I completely disconnected the monitor and held in the power button.  It came up ok, now I have the OSD lockout right in the middle of my screen.  Do you think my buttons have broken inside?  They don't seem to be stuck at all.  If the are broken, how do I get them fixed?

Provost
Posts: 26,687
Member Since: ‎07-17-2009
Message 6 of 11 (3,079 Views)

Re: HP 2009 m monitor - flashing menu won't go away

[ Edited ]

What model PC and video card are you using?  We can try a video driver update but I really think the issue is the monitor.

 

How is the monitor cable to the PC? (VGA, DVI, HDMI) Are you using any adapters? 

 

 

Is the monitor still under warranty?

 

 

HP laptop 17t u100,
HP Photosmart 6520 and HP Deskjet 1112
Custom 1151 socket Z270 Intel i7-7700k @4,600 Mhz, 16GB Corsair 3000 Mhz dimms
Corsair H75 water cooler, Corsair CS 650M power supply
RAID 0 (dual Samsung 960 EVO m.2 240GB) boot system
Dual Samsung 840 EVO SSDs 500GB data storage, Intel 750 PCIe SSD 400GB
MSI NVIDIA GTX 980TI 6GB
ASUS ROG PG279q @144 MHz
Windows 10 and Windows 8.1 Pro x64 in UEFI mode
Top Student
Posts: 5
Member Since: ‎12-12-2010
Message 7 of 11 (3,073 Views)

Re: HP 2009 m monitor - flashing menu won't go away

I've got a Dell Inspiron 580S.  I can't answer the rest of your questions, they're beyond my knowledge.  The monitor is about 18 months old, so no warranty.  The cords are in perfect shape and nothing runs between the monitor and the computer.  Sorry I can't  help more.

Provost
Posts: 26,687
Member Since: ‎07-17-2009
Message 8 of 11 (3,050 Views)

Re: HP 2009 m monitor - flashing menu won't go away

Go into Device Manager and find the Display Adapter.  What model is indicated?  Do the same for monitors. What monitor is indicated?

HP laptop 17t u100,
HP Photosmart 6520 and HP Deskjet 1112
Custom 1151 socket Z270 Intel i7-7700k @4,600 Mhz, 16GB Corsair 3000 Mhz dimms
Corsair H75 water cooler, Corsair CS 650M power supply
RAID 0 (dual Samsung 960 EVO m.2 240GB) boot system
Dual Samsung 840 EVO SSDs 500GB data storage, Intel 750 PCIe SSD 400GB
MSI NVIDIA GTX 980TI 6GB
ASUS ROG PG279q @144 MHz
Windows 10 and Windows 8.1 Pro x64 in UEFI mode
Top Student
Posts: 5
Member Since: ‎12-12-2010
Message 9 of 11 (3,030 Views)

Re: HP 2009 m monitor - flashing menu won't go away

Display adapter - Intel (R) Graphics Media Accelerator HD

Monitor - HP 2009 series wide LCD monitor

Provost
Posts: 26,687
Member Since: ‎07-17-2009
Message 10 of 11 (2,988 Views)

Re: HP 2009 m monitor - flashing menu won't go away

See if this utility detects that a video driver update is available.

 

  1. Intel Driver Update Utility  Intel Driver Update Utility
HP laptop 17t u100,
HP Photosmart 6520 and HP Deskjet 1112
Custom 1151 socket Z270 Intel i7-7700k @4,600 Mhz, 16GB Corsair 3000 Mhz dimms
Corsair H75 water cooler, Corsair CS 650M power supply
RAID 0 (dual Samsung 960 EVO m.2 240GB) boot system
Dual Samsung 840 EVO SSDs 500GB data storage, Intel 750 PCIe SSD 400GB
MSI NVIDIA GTX 980TI 6GB
ASUS ROG PG279q @144 MHz
Windows 10 and Windows 8.1 Pro x64 in UEFI mode
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