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‎05-18-2017 12:56 PM - edited ‎05-18-2017 01:32 PM

HP Recommended
Product: HP 500B Microtower H-IG41-uATX
Operating System: Microsoft Windows 7 (32-bit)

After an unsuccessful operation for flashing the BIOS of the computer, now when you turn on the black screen and the BIOS displays 3 long beeps. Tell me how now it is possible to restore the working capacity of the BIOS and the entire computer?

4 REPLIES 4

‎05-18-2017 01:14 PM - edited ‎05-18-2017 01:15 PM

HP Recommended

@aleks_q,

As this model has a very storied OS, from XP to WIN 10 32bit.

 It is very important that you mention the original OS.  

I found a CNET review of the business class unit with WIN 7.

Where did you get this BIOS.  HP BIOS is not the same as the manufacturer BIOS.  Attempting a non HP BIOS will severely damage the unit, and HP would not help you.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎05-18-2017 01:48 PM

HP Recommended

Initially, this computer was preinstalled with MS Windows 7 Pro x32 bit (OEM).
On the motherboard there is a designation: H-IG41-uATX Rev.1.1

Current BIOS - https://support.hp.com/us-en/drivers/selfservice/hp-500b-microtower-pc/4191793
More precisely - http://ftp.hp.com/pub/softpaq/sp50001-50500/sp50200.exe


To fix the problem with the PXE bootloader, I wanted to flash the new BIOS:
Https://support.hp.com/us-en/product/compaq-500b-microtower-pc/4025810/document/c04684770
More precisely - ftp://ftp.hp.com/pub/softpaq/sp62501-63000/sp62679.exe

From under the loaded Windows 7 pro, I ran the sp62679.exe file, confirmed the BIOS BIOS start, and in this moment inadvertently completed Windows 7 with the forced shutdown of all applications.null

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‎05-18-2017 03:32 PM

HP Recommended

@aleks_q,

The BIOS updates appear to be correct, based on your excellent links. 

Did you burn the BIOS update to a CD, or were you running from the download folder?

From another computer, burn it to CD. Then take it to the affected 500B, and boot from the CD,

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎05-18-2017 11:53 PM

HP Recommended

1. I started the updates right from the folder where they downloaded under Windows 7.

2. I can not boot from any device, because when the computer is turned on, there is no activity - the screen is black, the hard disk bulb does not blink, and the computer after a while starts to cycle 3 consecutive long signals.

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