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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-21-2017 10:36 PM

HP Recommended
Product: Pavillion 23

My desktop has this 3F0 error and stopped at bios boot up. Tried everything from running checking HD in Bios,  hard reset power, even replaced with new Had Drive. Nothing works.   Could it be motherboard problem?  Thank you in advance for your help

3 REPLIES 3

‎04-21-2017 11:50 PM

HP Recommended

If a new hard drive is giving the same error I would suspect either bad cable or- yes,motherboard. Specifically the SATA port on motherboard.

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‎04-22-2017 06:20 AM

HP Recommended
I bought this desktop less than a year. Can HP replace the motherboard? Where can I send it to get it fixed? Thanks
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‎04-22-2017 05:40 PM

HP Recommended

Yes,  the machine appears to be within the warranty period. Start a request for service here:

https://support.hp.com/us-en/contact-hp

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