Note on archived topics.
06-09-2016 12:16 PM
At first time, the DVD player was working, and the second time when I tried to insert DVD to the player, the player made some sound like Krik Krik, and sipt out the DVD.
Eveytime, different DVD used and the DVDs or Audio CDs are working with other Computer DVD players and CD players.
My boss just bought it for classroom. But no DVD or CD player, it is not useful.
What is the solution for this?
My boss bought it one month ago. Maybe less.
06-09-2016 06:32 PM
What is the HP model number or product code? TPC-Q019-21 makes no sense.
Loaner: Envy Omen Windows 10 Pro 64 bit 7th Gen Intel(R) Core(TM) i7-7700HQ + NVIDIA GeForce GTX 1070M 8GB Discrete Graphics (16GB RAM) 512GB m.2 SSD
HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ