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Honor Student
Posts: 4
Member Since: ‎06-08-2014
Message 1 of 8 (4,748 Views)

HP Compaq 8100 Elite CMT PC-can't install windows 7-64 Bit.

Dear Support,

 

i have been trying to install windows 7-64 Bit on System Model    HP Compaq 8100 Elite CMT PC which is currently installed windows 7-32 bit.

it will boot and stuck with Windows 7 logo,and restart.tried with windows 8 also.

but  i can install windows 7-32 bit without any issues.

 

can you please help me where is the exact problem.

in bios alreadt Intel VT is enabled.

 

BIOS Version/Date    Hewlett-Packard 786H1 v01.05, 09-Jun-10
System Type    X86-based PC
Hardware Abstraction Layer    Version = "6.1.7601.17514"
Processor    Intel(R) Core(TM) i5 CPU         650  @ 3.20GHz, 3333 Mhz, 2 Core(s), 4 Logical Processor(s)

the above details are the system information.



waiting for support.

Regards,

Najim.

0 Kudos
Teacher
Posts: 142
Member Since: ‎10-30-2013
Message 2 of 8 (4,713 Views)

Re: HP Compaq 8100 Elite CMT PC-can't install windows 7-64 Bit.

hi, try to enable legacy mode to enable in the bios.

Honor Student
Posts: 4
Member Since: ‎06-08-2014
Message 3 of 8 (4,696 Views)

Re: HP Compaq 8100 Elite CMT PC-can't install windows 7-64 Bit.

Hi ,

 

i have alreadt tried these option from BIOS.

 

thank you.

Honor Student
Posts: 3
Member Since: ‎08-20-2013
Message 4 of 8 (4,693 Views)

Re: HP Compaq 8100 Elite CMT PC-can't install windows 7-64 Bit.

are you trying to image from a windows DVD or from a usb drive?

is it a dvd you have burnt or a propper Windows DVD?

 

have to tried defaulting the bios to default settings?

 

Regards

Honor Student
Posts: 4
Member Since: ‎06-08-2014
Message 5 of 8 (4,521 Views)

Re: HP Compaq 8100 Elite CMT PC-can't install windows 7-64 Bit.

Dear Andy,

 

i have tried with USB Bootable,original OEM DVD and another bootable disks,all are giving me the same result,as just stuck with windows boot logo and restart.

 

windows 7-32 bit -no issues.

 

 

regards,

Najim.

Top Student
Posts: 3
Member Since: ‎12-08-2008
Message 6 of 8 (4,475 Views)

Re: HP Compaq 8100 Elite CMT PC-can't install windows 7-64 Bit.

Had the same problem on an 8100 Elite SFF. Tried every BIOS setting. Tried flashing the BIOS.

 

Turned out it was a RAM problem. I was using 2x 4GB PC3-10600 unbuffered - which should be supported - but it was the problem. Same spec RAM from a different manufacturer solved the problem.

Top Student
Posts: 3
Member Since: ‎12-08-2008
Message 7 of 8 (4,470 Views)

Re: HP Compaq 8100 Elite CMT PC-can't install windows 7-64 Bit.

P.S. Does your PC have >4GB RAM by chance? If you had a problem with the RAM above the first 4GB, then you'd have issues in a 64-bit OS but not a 32-bit OS.

Student
Posts: 1
Member Since: ‎09-27-2016
Message 8 of 8 (2,341 Views)

Re: HP Compaq 8100 Elite CMT PC-can't install windows 7-64 Bit.

Me it's me but what was the real workaround for this issue?


A friend of mine has the exact hardware and exactly the same issue!!


There is no way you can install any  Microsoft Windows XX 64-bits OS. MS Win 7 64-bits installer goes until the end without any issues or hickups but once the 100% is reached and system reboots Windows won't work.

 

The interesting part is that Ubuntu 64-bits versions 14.04, 15.04 and 16.04 LTS get installed and everythings works fine, including the 16 Gb RAM.

 

Thanks and looking forward for any feedback.

F

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