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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-05-2017 02:47 AM

HP Recommended
Product: HP Smart Touch 610
Operating System: Microsoft Windows 7 (64-bit)
Hello,

I have a HP Smart Touch 610 Desktop. It Keeps Restarting itself and also has a ticking Sound near the area of the Beats Audio Sign. It Was working perfectly Fine untill I Moved the Desktop and Now I have these Problems. How do I resolve this?
1 REPLY 1

‎02-05-2017 01:55 PM

HP Recommended

@LukeNms

 

Thanks for reaching out to us on HP Support Forums. 🙂 I came across your post and would like to help.

 

I understand that after you moved your HP HP Smart Touch 610 All in one PC, the PC restarts by itself and has a ticking Sound near the area of the Beats Audio Sign.

 

I would like to know the following information to assist you better:

  • Do you experience any lag in the performance or get errors?
  • Was the PC moved to a long distance?

Meanwhile, I recommend you to perform the following steps as described in this link to fix the restart issue.

 

Also, I suggest to run the hardware test on the hard drive of the PC. Please refer to this link for steps to run the test.

 

Please feel free to let me know how it goes. All the best! 🙂

 

 

 

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