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Top Student
Posts: 7
Member Since: ‎01-28-2013
Message 1 of 3 (1,190 Views)

HP DM 4.5 won't update t410 agent, but no errors.



I've recently acquired a t410 for testing with the prospect of replacing all our ThinClients with this model.  However, with running Device Manager 4.5 Rev B I'm trying to update the defaul agent to the 4.5 version so that I can image the device but am running into problems.


I can run the Task from the Device Manager console and it says it completed ok and the Agent Version column for the device will even show the new version but after inspecting the device itself, it still shows the old version and trying to push an image to it fails because the Agent versions are mismatched.


Has anyone else had this problem?

0 Kudos
Posts: 29
Member Since: ‎08-28-2001
Message 2 of 3 (1,149 Views)

Re: HP DM 4.5 won't update t410 agent, but no errors.

Hi Matt


Yes and No

When i upgrade the Agent on my T410 it shows, within HPSM Console, that it has 4.5, but in the control panel of the T410 it still shows 4.4.2, when I reboot the T410 twice, and run a new discovery, then it shows 4.5


However, you will not be able to manage the T410 properly with HPDM 4.5 rev B, you will need HPDM 4.5 SP1

can be found here:

This needs to be installed on top of 4.5 Rev B

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Posts: 11
Member Since: ‎11-27-2013
Message 3 of 3 (872 Views)

Re: HP DM 4.5 won't update t410 agent, but no errors.

I am on 4.5 SP4 and my t410s will update with FTP only.

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