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obanon
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HP EliteDesk 800 G2 Mini PC WiFi connection keeps dropping

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HP EliteDesk 800 G2 Mini PC
Microsoft Windows 10 (64-bit)

Hi,

 

I just bought a new HP EliteDesk 800 G2 Mini PC.

I am able to connect to my WiFi at home, however it keeps disconnecting pretty regularily.

It's not related to my router - all other systems at home are working fine.

 

Any ideas how to fix this?

 

My WiFi card is an Intel Dual Band Wireless AC 8260, latest driver installed.

 

Thanks!

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DavidSMP
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Hi @obanon

 

Thank you for posting on HP Forums, The issue that you have with this HP EliteDesk 800 G2 Mini PC is classified as a commercial product (business line).

Our Commercial Support Team does not provide assistance via this platform.
If you require immediate assistance, you will need to log a case with our Commercial Support Team.

 

Please click on this link: http://www8.hp.com/us/en/contact-hp/business-support.html for more details and support.

 

Let me know if you require further information and/or assistance.

 

Hope this helps. I genuinely hope the issue gets resolved without hassles and the unit works great. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos for my efforts to help.

 

 Take care now and have a splendid week ahead. 🙂

DavidSMP
I am an HP Employee

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jakob79
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I bought HP EliteDesk 800 G3 Win10 today and I have exactly the same problem. What happend? Was the problem solved?

 

Thank you!

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