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Terry_50
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HP Envy 23 has no video and gives 6 beeps and 6 flashes of the power switch LED

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HP Envy 23 Model # 23-d030
Microsoft Windows 8 (64-bit)

HP Envy 23 Model # 23-d030 has no onscreen images.  When powered on there are six beeps of the speaker along wth six flashes of the power switch LED.  Then there is a pause followed by six beeps and flashes that repeats until the power switch if turned off.  The HP website says that this indicates a problem with the video.   The video seems to be coming from the i5-33305 CPU rather than a daughter board.  Has this problem been addressed and repaired before?

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Riddle_Decipher
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@Terry_50

Welcome to the HP Forums 🙂 

I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

 

As I understand the HP Envy 23 has no video and gives 6 beeps and 6 flashes of the power switch LED,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Did you check the HP article that has a solution to your concern?

 

If you haven't done that yet, here's what you need to know:

 

Symptom: Power button LED blinks 6 times with 6 beeps:

Corrective action: Reset the graphics card (if applicable). If the problem is not resolved, remove other accessory cards, and replace the graphics card or system board.

 

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

 

Keep me posted for further assistance 😉

Riddle_Decipher
I am an HP Employee

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