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Tutor
Posts: 17
Member Since: ‎12-01-2013
Message 1 of 2 (579 Views)
Accepted Solution

HP H9 1215T Hardware Voids Warranty ; What to do & not to do

Hello Experts and HP Users

 

Experts want KUDOs for help ;  I see nothing but good advice and considerations !!

Thanks to all experts :  you are helping many with an arrray of issues. 

Thanks  KUDOs  to you.

 

I see various discusions at various places about warranty issues.

Can you supply some HP reference locations or general summary on what

does and does not void a warranty !!??

 

I would assume addding RAM and Video cards is AOK  but maybe changing the

CPU and/or the cooling system and/or power suppy might void a warranty.

 

Please give us guidelines on how to proceed with machine upgrading without getting into

warranty trouble.  Maybe HP has some guidelines and we just can't find them ??

 

thanks and KUDOs

 

BevGoodGirl

0 Kudos
Accepted Solution

Re: HP H9 1215T Hardware Voids Warranty ; What to do & not to do

Hi,

 

In general, making any modifications to your PC that are not approved by HP or installed by an authorized HP Service provider could technically void your warranty.  In practice, many do make upgrades to their PCs.

 

I haven't seen any posts where someone has modified their PC and HP had refused to honor the warranty. Maybe the PC was returned to the original state before warranty repairs were made but I do not know if that happens or not.

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Provost
Posts: 26,880
Member Since: ‎07-17-2009
Message 2 of 2 (555 Views)

Re: HP H9 1215T Hardware Voids Warranty ; What to do & not to do

Hi,

 

In general, making any modifications to your PC that are not approved by HP or installed by an authorized HP Service provider could technically void your warranty.  In practice, many do make upgrades to their PCs.

 

I haven't seen any posts where someone has modified their PC and HP had refused to honor the warranty. Maybe the PC was returned to the original state before warranty repairs were made but I do not know if that happens or not.

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