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Top Student
Posts: 6
Member Since: ‎04-23-2012
Message 1 of 5 (1,409 Views)
Accepted Solution

HP Linkup set up issue

Can anyone help with an HP Linkup problem?

 

I've followed the instructions on my Touchsmart PC, downloaded the Linkup file to my remote laptop. But, when running through the set up on the remote computer, after telling me it recognises the password and computer name, when trying to connect from my Touchsmart, I then get a message saying it doesn't recognise the Name and/or password? What do I do?

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Accepted Solution

Re: HP Linkup set up issue

Hello AndyGTC:

         My guess it is a wizard syncing in the two computers. Each computer has to be in sync with each other. I would leave it alone if it is not messing up things on computers.

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Top Student
Posts: 6
Member Since: ‎04-23-2012
Message 2 of 5 (1,406 Views)

Re: HP Linkup set up issue

No problem, I sorted it eventually!!!
Master's Graduate
Posts: 405
Member Since: ‎05-27-2010
Message 3 of 5 (1,379 Views)

Re: HP Linkup set up issue

Great! Glad you got it working!

 

I was going to suggest you take a look at the HP Linkup video on HP PC Help channel on YouTube.

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Although I am an HP employee, I am speaking for myself and not for HP.

Please click the little thumbs-up dealybopper to the lower right if my reply was helpful to you. Please mark Accept As Solution if it solves your problem. This will help others, too!
Top Student
Posts: 6
Member Since: ‎04-23-2012
Message 4 of 5 (1,378 Views)

Re: HP Linkup set up issue

Thank you for this. Although I have noticed that I now get the Windows timer continually popping up on both my Touchsmart and Laptop. I'm assuming this is something to do with Linkup as it wasn't doing it until I linked my laptop and it is on both the linked machines. Any ideas?
Associate Professor
Posts: 1,890
Member Since: ‎12-05-2010
Message 5 of 5 (1,371 Views)

Re: HP Linkup set up issue

Hello AndyGTC:

         My guess it is a wizard syncing in the two computers. Each computer has to be in sync with each other. I would leave it alone if it is not messing up things on computers.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation