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Student
Posts: 1
Member Since: ‎11-05-2016
Message 1 of 2 (192 Views)

HP Omni 27 Monitor Blackout

I currently own an All-In-One HP Omni 27 PC. For about 6 months now, the monitor has gone dark. The light at the top turns on and the fans will run, but the monitor will not come on or show the HP loading screen. I have tried the BIOS fix, but once completed, my computer does not reset like the instructions say it should. Has anyone else had this problem or know of a solution?

Thanks,


Noah
0 Kudos
HP Support Agent
Posts: 15,276
Member Since: ‎08-11-2014
Message 2 of 2 (154 Views)

Re: HP Omni 27 Monitor Blackout

 

@nowarules

 

Welcome to the HP Forums :)

I would like to take a moment and thank you for using this forum, it is a great place to find answers. 
For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More.

As I understand the HP Omni 27 Monitor has a Blackout,

Don't worry as I have a few steps to help you get through this concern,

 

Please attempt the below steps:
 

Perform a hard reset
 

Attempt a BIOS recovery 
 

Run the System Diagnostics tests
 

For more steps, click here


Let me know if those steps worked for you. 
If they did, that’s awesome! 
Give us some reinforcement by clicking the solution and kudos buttons,
that’ll help us and others see that we’ve got the answers!
Good Luck.

Riddle_Decipher
I am an HP Employee

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