Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Posts: 1
Member Since: ‎02-01-2014
Message 1 of 2 (1,338 Views)

HP Pavilion 20-b323w All in One Desktop black screen after 1 minute of non use

I have an HP Pavilion 20-b323w All in One Destop computer. The monitor screen goes black after 1 minute of non use. The lockscreen picture doesn't come up, the desk top picture doesn't come up either. It's just a black screen. I have to move the mouse for the lockscreen pic to come up and  click the screen. The password screen comes up and I have to enter my password and then I can get back to what I was doing before the screen went black. Even if I leave my computer with the "desk top" picture up...the same thing happens. I'm running Windows 8.1. Can anyone help me with this? At one point, after my computer did updates, the lockscreen picture actually stayed up on my screen for a few days! Until I used my computer...then it was back to doing the same as I just described.

0 Kudos
Posts: 63,296
Member Since: ‎01-29-2009
Message 2 of 2 (1,334 Views)

Re: HP Pavilion 20-b323w All in One Desktop black screen after 1 minute of non use



Please use the following instructions:



**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation