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08-17-2013 03:47 PM
i have a Pavilion 23 b010ea all in one running windows 8
i need to get bluetooth working
but im a bit stuck
does the pc already have bluetooth installed ? i cant find it anywhere
do i just need to download a driver ?
or buy a bluetooth dongle and do it that way ?
i would really appreiciate any help
thank you Edd
08-17-2013 05:04 PM - last edited on 04-20-2016 08:58 AM by OscarFuentes
Please post the HP product number for your device so that the members of the community can better assist you with your questions and issues.
Make sure that your device is not in Airplane mode. This shouldn't happen for an AIO. This posted HP article on Bluetooth should be helpful. http://support.hp.com/us-en/document/c01060335=
There are some other items to check on. At the metro screen type bluetooth and a search box on the right should appear. Look at the Bluetooth settings. See the below images:
If the above image is not correct then look at the desktop mode task bar for the Bluetooth symbol. See the below image:
You can click on the Bluetooth image and double check the settings. See the below image:
If the above are not available then look in Device Manager and make sure that the Bluetooth Devices are indeed available and working. See the below image:
Depending on the device, Bluetooth may not even be installed in your PC. Usually Bluetooth is an option.
08-17-2013 08:10 PM - last edited on 02-23-2017 09:56 PM by OscarFuentes
Here are the specs for your HP Pavilion 23-b010ea All-in-One Desktop Computer. Based on the specs, this model doesn't include Bluetooth capabilities natively. To use Bluetooth capable devices with this computer, you will need to purchase a USB Bluetooth dongle.
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08-18-2013 11:04 AM
Did you order Bluetooth with your AIO? The shipping list would indicate if you had ordered that option or if your AIO was configured with that option. By default, as I had previously mentioned in my above post, Bluetooth is optional in most HP devices, with some exceptions.