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Honor Student
Posts: 4
Member Since: ‎11-14-2011
Message 1 of 6 (1,395 Views)

HP Pavilion 6320y desktop wont boot up.

My brother bought a HP pavilion 6320y desktop a little over a year ago and says it won't boot up.  I took it home with me to troubleshoot it and can't get it to boot to bios.  It has an M2N7B-LA motherboard, an AMD phenom II X4 820 quad core processor, an Nvidia GeForce 9100 graphics card, an a windows 7 64 bit operating system.  I cleaned it out of all the dust, reseated the RAM, and disconnected the hard drive.  I finally got it to turn on and stay on, but the fans shut off shortly after.  I know the mother boards in these aren't the best, but could it be something else?

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Provost
Posts: 26,683
Member Since: ‎07-17-2009
Message 2 of 6 (1,384 Views)

Re: HP Pavilion 6320y desktop wont boot up.

[ Edited ]

Hi,

 

Do you hear any beeps?  HP BIOS beep codes.

 

Try clearing the CMOS.  Generally the CMOS battery is good for 3-5 years but it's only a $4 item to try a new battery.

 

The motherboard in 6320y PC does have a bad history. 

 

You might want to try another power supply or take the PC into a competent PC repair shop for advanced troubleshooting.

HP laptop 17t u100,
HP Photosmart 6520 and HP Deskjet 1112
Custom 1151 socket Z270 Intel i7-7700k @4,600 Mhz, 16GB Corsair 3000 Mhz dimms
Corsair H75 water cooler, Corsair CS 650M power supply
RAID 0 (dual Samsung 960 EVO m.2 240GB) boot system
Dual Samsung 840 EVO SSDs 500GB data storage, Intel 750 PCIe SSD 400GB
MSI NVIDIA GTX 980TI 6GB
ASUS ROG PG279q @144 MHz
Windows 10 and Windows 8.1 Pro x64 in UEFI mode
Provost
Posts: 45,898
Member Since: ‎09-24-2010
Message 3 of 6 (1,382 Views)

Re: HP Pavilion 6320y desktop wont boot up.

[ Edited ]

Hi,

 

First try the procedure to 'Clear the CMOS' shown towards the bootom of the page on the link below.

 

http://support.hp.com/us-en/document/c01925562

 

If the above doesn't help and you have more than one Memory Module installed, try the following.

 

Remove all but 1 of your memory modules and then see if the PC will boot.  If it doesn't, try the same module in another slot.  Repeat this so you try the same module in all 4 slots  If is still doesn't boot, try this process with another memory module to see if any combination will allow the PC to start.

 

Regards,

 

DP-K

 

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Windows Insider MVP

Honor Student
Posts: 4
Member Since: ‎11-14-2011
Message 4 of 6 (1,377 Views)

Re: HP Pavilion 6320y desktop wont boot up.

I don't hear any bios beeps on start up, i am quite familiar with them.  I reset the CMOS and tried each set up ram seperately. I have 4 (2GB) sticks. Any other ideas?

Provost
Posts: 26,683
Member Since: ‎07-17-2009
Message 5 of 6 (1,375 Views)

Re: HP Pavilion 6320y desktop wont boot up.

[ Edited ]

Hi,

 

If you have a spare power supply then give it go.

 

Try this article and don't skip any steps.

HP laptop 17t u100,
HP Photosmart 6520 and HP Deskjet 1112
Custom 1151 socket Z270 Intel i7-7700k @4,600 Mhz, 16GB Corsair 3000 Mhz dimms
Corsair H75 water cooler, Corsair CS 650M power supply
RAID 0 (dual Samsung 960 EVO m.2 240GB) boot system
Dual Samsung 840 EVO SSDs 500GB data storage, Intel 750 PCIe SSD 400GB
MSI NVIDIA GTX 980TI 6GB
ASUS ROG PG279q @144 MHz
Windows 10 and Windows 8.1 Pro x64 in UEFI mode
Honor Student
Posts: 4
Member Since: ‎11-14-2011
Message 6 of 6 (1,372 Views)

Re: HP Pavilion 6320y desktop wont boot up.

Ill give it a try and come back tomorrow, wish me luck.

 

Thanks for your help.

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