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01-04-2014 01:01 PM
So I've been having this issue that started just today.
When I booted my PC : HP Pavilion Media Center a1610n - it goes to the boot up screen with the HP logo however it just stays there frozen.
Another thing that I have noticed is my mouse and keyboard are not being powered at all even though they are properly connected to their respective ports.
I'm not sure why it is acting up like this now. I've tried connecting the mouse to another PC and it worked, so there must be something wrong with the HP Pavilion itself.
Might it be the Motherboard or some circuit?
Other things to note I have had this PC reformatted about over a year ago with an installation of XP (as it originally came with XP).
Rebooted the PC and still has the same issues. CD Drive opens, the PC itself is powered and the screen is frozen at the blue HP start up screen. (Shows commands to exit the menu and all but cant even operate cause there's no power going to the keyboard.
Solved! Go to Solution.
01-04-2014 01:18 PM - edited 01-04-2014 01:50 PM
It is possible that a RAM module is either lost contact with the slot, or is defective. Re-insertion can help.
1) Write down what slots are occupied. Remove all RAM modules from motherboard. Here is the tech manual. Put 1 module in the slot near to the CPU. Depending on chassis, it might have a heatsink/Fan assembly.
2) Retest unit. Repeat with any additional modules.
3) Any module that tests OK can be re-installed in an appropriate slot.
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