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Honor Student
Posts: 2
Member Since: ‎04-21-2011
Message 1 of 2 (239 Views)

HP Pavilion s3507c Desktop PC (Vista Home Premium)

I was re-sizing text copied from MSWord 2007 to PowerPoint 2003 when my HP Pavilion s3507c Desktop PC (Vista Home Premium) computer froze. After some minutes I manually switched it off. On re-switching at the mains it booted successfully but froze again after a couple of minutes although there was something about BIOS and Checksum that disappeared before I could capture the full message. It froze again and a blank screen continues to "appear" each time I try to re-boot even if there is a whirring sound while the power switch is on. Furthermore the optical mouse, Caps Lock and Num Lock do not light up at all; the green pilot light on the side of the screen turns to amber after a few seconds. What has happened and how can I resolve the problem?

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Retired
Posts: 5,085
Member Since: ‎09-05-2013
Message 2 of 2 (216 Views)

Re: HP Pavilion s3507c Desktop PC (Vista Home Premium)

[ Edited ]

Hello zimanimoto. Please refer to this document for troubleshooting your issue regarding to being unable to start the computer: http://support.hp.com/us-en/document/c00899280

 

Please let me know if the steps resolved the issue or not. I'm only here to help!

 

Mario

I worked on behalf of HP.
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