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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-14-2017 04:43 AM

HP Recommended
Product: pavillion 23-p250NA all in one
Operating System: Microsoft Windows 10 (64-bit)

Hi guys I have a HP Pavillion 23 AIO the screen is cracked.. so i need a replacement screen repair, or can anyone point me in the direction or provide a suitable source where I can buy one please.
many thanks
glenn

3 REPLIES 3

‎03-14-2017 02:51 PM

HP Recommended

@shawie60

 

Thanks for taking an interest in the HP Support Forums! After reading your post I see that your HP Pavilion all in one computer screen is cracked. I would like to help you out with this issue today.

 

First, confirm it is not a software issue.

  • Connect an external screen or boot into bios screen and check.
  • When you turn on the computer, keep pressing F10 key to enter into bios screen.

Once you confirm it’s a hardware issue.

Contact HP phone support for assistance on this.

 

I hope it helps and if you feel I have answered your question and concerns,

Please mark this post as a solution accepted and Kudos would also be appreciated.

 

Cheers.

Sandytechy20
I am an HP Employee

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‎03-15-2017 01:42 AM

HP Recommended

the screen is cracked, how can it be a software issue??

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‎03-15-2017 06:48 AM

HP Recommended

@shawie60

 

Thanks for the reply.

I understand the situation well.

 

Please contact HP Phone support for further assistance on this.

 

Cheers.

Sandytechy20
I am an HP Employee

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