Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
SuperStevieD Student
Student
1 0 0
Message 1 of 2
205
Flag Post
HP Recommended

HP Pavillion Desktop a67744uk Windows10 upgrade

HP Pavillion Desktop a67744uk
Microsoft Windows Vista (64-bit)

Hi,

 

I tried to upgrade my Pavillion Desktop a67744uk from Windows Vista to Windows10 and got the orange and white screen of death after startup. The Win10 install did not even start - it just stopped with the cursor blinking on the screen.

 

I contacted Microsoft and they stated that this HP model cannot be upgraded to Windows10 because HP have not released the correct drivers. Can anyone confirm whether this is correct?

 

I am running with 8Gb memory (upgraded from 4Gb) and have upgraded the original disk to solid state so the desktop is running Vista (64-bit) very well and it is fast. However the applications are no longer supported and I need to upgrade to Windows10.

 

Any advice on what to do?

 

Thanks,

 

Stephen

0 Kudos
1 REPLY
Retired
Retired
3798 201 431
Message 2 of 2
173
Flag Post
HP Recommended

HP Pavillion Desktop a67744uk Windows10 upgrade

Hi @SuperStevieD,

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with upgrtading to Windows 10. I will be glad to help you.

 

If you go to Microsoft Windows 10 page. it shows requirement to upgrade " Qualified Windows 7 or Windows 8.1 devices can upgrade" So the computer had to be sold with Windows 7 or 8. MIcrosoft does not support devices before Windows 7 can out.

Please see link for details Windows 10 System requirements.

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! :)

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation