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Honor Student
Posts: 4
Member Since: ‎07-23-2014
Message 1 of 5 (338 Views)

HP Pavillion desktop with Windows 7

[ Edited ]

After sitting idle I am getting a blue screen error code and the computer has to be restarted.  c:/windows/minidump/071114-34741-01.dmp. I am inexperienced and dont know where to start. At first the blue screen was saying Kernel data imput error or something. It goes away so quickly I cant read the screen before it shuts down.. Thanks for the advice.

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Provost
Posts: 18,108
Member Since: ‎11-21-2008
Message 2 of 5 (322 Views)

Re: HP Pavillion desktop with Windows 7

Framingfrog, welcome to the forum.

 

When requesting help you should always include the make/model (i.e. p6-xxxx) of the computer and/or monitor. This information is necessary for us to review the specifications of them.

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HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

HP Omen X; i7-6700K; 16 GB DDR4 2133; GTX 1070; 256 GB SSD M.2; Win 10 Home

HP Photosmart 7520 AIO


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Honor Student
Posts: 4
Member Since: ‎07-23-2014
Message 3 of 5 (304 Views)

Re: HP Pavillion desktop with Windows 7

HP Pavillion P2-1124 desktop bought in 2012. Processor AMD E 300 APU with Radeon tm hd. Does this help?
Honor Student
Posts: 4
Member Since: ‎07-23-2014
Message 4 of 5 (300 Views)

Re: HP Pavillion desktop with Windows 7

Problem signature
Blue Screen
OS version 6.1.7601.2.1.768.3
Locale ID 1033
Files that help describe the problem
C:\Windows\Minidump\072414-35942-01.dmp
Highlighted
Honor Student
Posts: 4
Member Since: ‎07-23-2014
Message 5 of 5 (255 Views)

Re: HP Pavillion desktop with Windows 7

Thank you for the reply.  I reposted more info...

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