Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Highlighted
Honor Student
Posts: 2
Member Since: ‎12-26-2013
Message 1 of 5 (469 Views)

HP Pro 3310 lost Win 7 Pre Install

I have HP Pro  3310, suddenly death. I contact HP Service Center in Indonesia. It has been repaired with Win 7 Pro OS, but  when i hit F11, i didnt restore my PC with win 7 Pro. Why  ?

 

Regards,

 

 

Andi

0 Kudos
Teacher
Posts: 142
Member Since: ‎10-30-2013
Message 2 of 5 (429 Views)

Re: HP Pro 3310 lost Win 7 Pre Install

HI probably what they did is format the hard drive, and erased all your files, that's why you cannot restore your PC.
Honor Student
Posts: 2
Member Since: ‎12-26-2013
Message 3 of 5 (410 Views)

Re: HP Pro 3310 lost Win 7 Pre Install

So what can i do. My PC still have warranty

Teacher
Posts: 142
Member Since: ‎10-30-2013
Message 4 of 5 (398 Views)

Re: HP Pro 3310 lost Win 7 Pre Install

hi, what are you trying to restore your files?

Tutor
Posts: 10
Member Since: ‎08-26-2014
Message 5 of 5 (375 Views)

Re: HP Pro 3310 lost Win 7 Pre Install

Hi

 

 "F11" Recovery function might be failed to use  when the original disk partition being changed/deleted. 

  You need to contact with local HP sevice Center for checking the disk partition still keep as original.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation