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Student
Posts: 1
Member Since: ‎04-05-2010
Message 1 of 3 (1,802 Views)

HP SimpleSave md1000h External Drive LED

I recently purchased an HP SimpleSave 1TB external drive to replace a failing WD drive. The drive appears to be in perfect working order, but the Blue LED fails to light at all, is this an indication of an issue? 

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Honor Student
Posts: 2
Member Since: ‎06-11-2010
Message 2 of 3 (1,661 Views)

Re: HP SimpleSave md1000h External Drive LED

I have the same problem.  I purchased my unit in Jan. 2010, and have been backing up my two computers every few weeks since I purchased it.  No problems until today.  I plug in the power cord and USB cable just like I've done a bunch of times already, and the blue LED light doesn't come on.  I've tried both computers, each of their USB ports, and different power outlets.  Nothing.  I just got off the phone with HP Simplesave support and they're sending me a new power cord.

Honor Student
Posts: 2
Member Since: ‎06-11-2010
Message 3 of 3 (1,628 Views)

Re: HP SimpleSave md1000h External Drive LED

I received the new power cord and it has fixed my problem.  Sounds like a bad batch of power cords. Smiley Mad

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