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11-02-2016 01:53 PM
My HP Slate 21 keeps refreshing the hp log every 2-3 secs and wont boot from power up or from reset - any idea what this could be and any help tips apart from repair? Regards Tim
11-04-2016 12:52 PM
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The system will not boot. Is that right?
Thank you for sharing the issue details. I would like to help you.
I was able to find a suitable article very similar to your issue description,
I request you to follow the instructions and check if that helps you fix the issue.
Use the link below to access the instructions.
Hope this helps. Let me know for more.
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11-06-2016 11:58 AM
Thank you for replying,
If you've already performed a hard reboot by following the below steps:
Press and hold the power button for more than eight seconds. After the computer fully shuts down, wait a few seconds, and then press the power button to turn on the computer.
And yet the issue persists, I would recommend you contact HP phone support to setup a hardware service as it's a hardware malfunction.
Keep me posted,
I am an HP Employee