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08-07-2011 06:48 PM
Using my TouchPad, everyone else can log into their Hotmail email accounts, but I can't. The only difference seems to be that everyone else uses passwords consisting only of letters. My password consists of letters, numbers and 2 hyphens (dashes).
Using the hyphen and underscore key, I have tried the hyphen one time and the underscore the next time. Over and over... Nothing works.
I have 3 different Hotmail accounts, each one with a different password; but all 3 have hyphens within the passwords. The shortest password has 14 characters. The longest password has 18 characters.
Importantly, I have no problem logging into my 3 Hotmail accounts from desktop computers.
All evidence points to the hyphen/underscore key on the HP TouchPad as being the culprit.
Can anyone help?
09-05-2011 03:13 PM