Create an account on the HP Community to personalize your profile and ask a question
05-13-2017 08:44 AM
Hi i have a problem with an HP TouchSmart 520-106uk it freezes on start up at the hp screen and when i try to push esc when told to ,nothing happens .
i have tried to replce memory no luck ,tried to replce hard drive no luck ,i have even replaced the cpu with another one of the same type(core i3 (2120) .is the motherboard srcewed! if so i,ll bin it .
any ideas as to what to do i,m running out of ideas and google is useless to put it politely.
05-13-2017 09:05 AM
The only components left to check are:
1. External Power Supply
2. Graphics ( can't find the PC, integrated graphics failure equals a bad motherboard)
3. Motherboard or corrupted BIOS.
Have you tried a boot with no RAM installed to see if the system will produce an error code?
Have you tried pulling the motherbaod battery to see if CMOS will reset?
05-13-2017 09:09 AM
Hi yes tried to boot minus the ram and it just bleeps(not sure how many times as i can't be bothered to take it to bits again) ,and bios battery has been replaced.no luck on either.
i have checked the power supply and replaced it same result, ithink the motherboard is fooked!!
as for corr upt bios i have no idea how to sort that out .
05-13-2017 09:32 AM
If you are out of warranty HP will charge you to fix. HP would probably replace the motherboard.
You have replaced every component you could with no luck.
Take the PC to a local tech for a post-mortem diagnosis. It may be less expensive.