The HP Community is here for you.
08-20-2009 04:54 AM
The following three updates have tried to be implemented several times now; but all three ALWAYS fail with the same status of "Installation canceled"
- Urgent: HP Update fix "Install Canceled Issue" - Yes, it is ironic that the update to fix this problem is giving the very error it is supposed to fix.
- HP MesiaSmart Internet T^V Applications update; and
- Lightscribe System Software Update
What I can do to get these (especially the first one) to install?
08-22-2009 12:21 AM
09-04-2009 06:03 PM
Do not remember now. Starting at some point all the updates would fail to install with a message "Update canceled" even though the user did not touch it.
Then there was a special update "Fix for "Update Canceld" issue" but ironically that update also failed with the exact same error it was supposed to fix.
In my case the problem was fixed by disabling Kaspersky antivirus, which is infamous for being too restrictive.