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HP Z240 cannot boot with 16gb RAM

HP z240 SZH3

HP sent a 16gb 2Rx4 PC$-2133P-Ra0-10 seperately with the new PC (HP Z240 SZh3). It came with 8gb RAM. I replaced the 8gb RAM with 16gb RAM but it wont boot. Blinking RED power light which turns to white blinking light. HELP!

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HP Z240 cannot boot with 16gb RAM

asher6, what do you have installed in the Z240 now?  Did you take out all the 8GB memory DIMMs, and install the 16GB DIMM by itself?  Or are you putting in the 16GB DIMM and still have other memory DIMMs installed?

 

If you have not done this already, take out all the memory DIMMs and install only the 16GB DIMM in black slot farthest away from the CPU.  Does the system boot with only this DIMM? 

I am an HP Employee.
My opinions are my own, and do not express those of HP.

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