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Student
Posts: 1
Member Since: ‎11-05-2013
Message 1 of 3 (2,556 Views)

HP laptop does not have HP Recovery Manager

HP Pavilion dv6, Windows 7 

 

I want to do a compete reset of my laptop, but the computer does not have HP Recovery Manager. I checked installed programs and none of the pre-installed HP programs are there. I tried F11 and it HP Recovery Manager did not boot up. Also tried searching for it in Start menu and it's not there. No recovery disks either.

 

Any suggestions?

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Provost
Posts: 68,046
Member Since: ‎01-29-2009
Message 2 of 3 (2,554 Views)

Re: HP laptop does not have HP Recovery Manager

Hi,

 

Please download and install HP Recovery Manager for your machine using the following file:

 

    http://ftp.hp.com/pub/softpaq/sp45501-46000/sp45602.exe

 

Regards.

BH
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Student
Posts: 1
Member Since: ‎11-01-2014
Message 3 of 3 (2,148 Views)

Re: HP laptop does not have HP Recovery Manager

Can I have please the corresponding file for HP Probook 4330s?

 

Thank you

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