Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
smriddell Top Student
Top Student
8 0 0
Message 1 of 5
668
Flag Post
HP Recommended

HP pavilion 500-023w will not enter BIOS

HP pavilion 500-023w
Microsoft Windows 10 (64-bit)

  Computer worked perfect yesterday. This morning I re-set the power on, and it would not boot up, enter BIOS, or load drivers. Has good battery. Will not read Windows boot/repair disk.

0 Kudos
4 REPLIES
Retired
Retired
3798 201 431
Message 2 of 5
621
Flag Post
HP Recommended

HP pavilion 500-023w will not enter BIOS

Hi @smriddell,

I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with the computer not starting. I will be glad to help you.

 

Here are some documents to help.

Computer Does Not Start (Windows 10,8)

Troubleshooting Power Supply Issues

How to Determine if the CMOS Battery Has Failed

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! :)

 

Thanks.

 
Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
0 Kudos
smriddell Top Student
Top Student
8 0 0
Message 3 of 5
607
Flag Post
HP Recommended

HP pavilion 500-023w will not enter BIOS

First I wish to thank all involved in helping me. Secondly, the advise you gave me was very good except none of my hotkeys, or function keys work. F1, F10, F11, and so on. It is very possable that there are no drivers loaded. My experience is limited in this area, so I am not absolutely sure if this is a CMOS problem, or maybe a Hard Drive problem. Please advise me.I would really hate to lose my 1 TB Harddrive.

0 Kudos
smriddell Top Student
Top Student
8 0 0
Message 4 of 5
593
Flag Post
HP Recommended

HP pavilion 500-023w will not enter BIOS

The help is greatly appriciated. I really have no clue as to where my problem resides, and what steps I should take next. Like I stated, none of the function, or F keys work. When I insert a Windows 10 repair disk, the CD Rom begins like it is reading, then stops after just a few seconds. I have a complete set of system restore disks, but they are useless. Please help a old Disabled Veteran.

0 Kudos
Retired
Retired
3798 201 431
Message 5 of 5
583
Flag Post
HP Recommended

HP pavilion 500-023w will not enter BIOS

Hi @smriddell,

 

Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation