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07-31-2016 11:14 AM
In the lower right hand corner or my screen HP support assistant is available. I clicked on the assistant and found I had three messages all dealiing with the printer. There was a yellow triangle over the Assistant icon. I read and attended to all the messages, but the yellow triangle is still there. I called HP support for my printer and they indicated that it was a computer problem not a printer problem even though every message dealt with the printer. Can anyone help me get rid of the yellow triangle.
Thanks so much
08-02-2016 02:39 PM
Thank you for posting at HP Forums!
I have read your post and wanted to help
I understand that you want to get rid of the yellow triangle over the Assistant icon.
When you open the HP Support Assistant, the yellow triangle is next to the Updates or Messages? Open Updates or Messages, and click on the" x" to remove the updates or message. And the yellow triangle should be gone.
Review this document for details: HP PCs - Using HP Support Assistant (Windows 10, 8, 7)
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08-03-2016 01:40 PM
I completed your suggestions the first time I answered the questions. I deleted the messages and they came back. I guess I'll have to just delete the support assistant all together. I do not know what else to do.
Thanks again for your prompt reply.