03-27-2016 08:39 AM
I have a 2009 HP Pavillion Slimline s3614 and HP w1907v monitor, 4GB RAM. I have updated my operating system to Windows 10 and since the upgrade it has run slowly and after 5-10 mins the screen resolution seems to deteriorate and look fragmented. This is still happening despite checking that the monitor drivers are up to date and dropping to the lowest screen resolution.
I have checked on the HP website and can see there is not a w1907v monitor driver for Windows 10. Is this the problem? Is there any way around this or am I better off going back to Windows 7?
Thanks very much
03-27-2016 10:40 AM
Rajnimorarji, welcome to the forum.
Your best option is to run HP and Windows Updates to see if that helps. I believe that your problem is the driver.
Here is a guide with the most common solutions for Win 10.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
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03-27-2016 02:02 PM
It could be a couple of things...
1. Are you sure you have the correct graphics adapter driver installed?
The product specs page for your PC indicates it comes with a GeForce 7100 integrated graphics adapter.
To confirm the correct graphics driver is installed, go to the device manager, click to expand the display adapters device category.
There you should see the Nvidia GeForce 7100 graphics adapter listed.
If you see a Microsoft Basic Display Adapter listed there, let me know and we will try to manually install the latest graphics driver for that adapter.
2. If the monitor driver is installed, you can confirm that by going to the device manager, click to expand the Monitors device category. There you should see an HP w1907v monitor listed there.
If you see a Generic P&P Monitor listed there, let me know, and we should be able to manually install the W7 monitor driver from the support page as well.
04-10-2016 11:09 AM
Thank you for your reply. I have checked the adapter types and you are right, the GeForce 7100 adapter is not installed and the monitor driver also seems to be incorrect. I have pressed the automatic/check for updates button and it says that it is up to date.
The information listed is:
Adapter Type: Microsoft Basic Display Adapter
Chip Type: Nvidia
DAC Type: Build 071004.1
Adapter String: Microsoft Basic Display Adapter
Bios Information: MCP73 - mcp73-81
Also, when I select the Monitor properties the monitor type is "Generic Non-PNP Monitor" rather than mentioning my monitor.
If you could walk me through how to install the correct drivers that would be fantastic!
Thank you for your help.
04-10-2016 11:43 AM - edited 04-10-2016 11:43 AM
You're very welcome, Raj.
The Microsoft Basic Display Adapter is the main cause of your problem.
Please post the hardware ID for the Microsoft Basic Display Adapter (MBDA).
To find the hardware ID, click on the Microsoft Basic Display Adapter.
Then click on the Details tab at the top of the MBDA window.
Now you will see a Property drop down list, and it will be set to Device Description.
Drop down on that list and select the 3rd item (Hardware ID's).
Post the top string of characters that you see in the window.
We should be able to fix the Monitor properties Generic Non-PNP Monitor without my needing any additional info.
I have zipped up and attached the monitor driver below.
Download and unzip the file to its folder.
Do not do anything with the files in the folder.
Go to the device manager and click on the Generic Non-PNP Monitor.
Click on the driver tab.
Click on Update Driver.
Select the Browse my computer for driver software option, and browse to the driver folder you unzipped.
Make sure the Include Subfolders box is checked and the driver should install.
Then restart the PC.
Once you provide the hardware ID for the Microsoft Basic Display Adapter, we should be able to finish this project successfully.