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Honor Student
Posts: 4
Member Since: ‎06-30-2010
Message 1 of 6 (3,299 Views)

HPE-130F SMART Short Self-Test Failed

My brand new HP is having the following issue:  SMART Short Self-Test Failed- Completed with the read element of the test failed.

I did see this update on HP site but unfortunatly cannot boot W7 anymore... any idea on how to apply the patch using a boot disk?

Is the only option to ask HP to replace the failed HD?

0 Kudos
Distinguished Professor
Posts: 2,580
Member Since: ‎11-17-2008
Message 2 of 6 (3,285 Views)

Re: HPE-130F SMART Short Self-Test Failed

Yes. You need to get a new drive from HP.

 

I am an HP employee expressing my own opinion.
Please post rather than send me a message. It's good for the community and I might not be able to get back quickly. - Thank you.
Provost
Posts: 26,887
Member Since: ‎07-17-2009
Message 3 of 6 (3,284 Views)

Re: HPE-130F SMART Short Self-Test Failed

HP's support number is 800-474-6836 or 800-HPINVENT or online here.

HP laptop 17t u100,
HP Photosmart 6520 and HP Deskjet 1112
Custom 1151 socket Z270 Intel i7-7700k @4,600 Mhz, 16GB Corsair 3000 Mhz dimms
Corsair H75 water cooler, Corsair CS 650M power supply
RAID 0 (dual Samsung 960 EVO m.2 240GB) boot system
Dual Samsung 840 EVO SSDs 500GB data storage, Intel 750 PCIe SSD 400GB
MSI NVIDIA GTX 980TI 6GB
ASUS ROG PG279q @144 MHz
Windows 10 and Windows 8.1 Pro x64 in UEFI mode
Honor Student
Posts: 2
Member Since: ‎07-04-2010
Message 4 of 6 (3,253 Views)

Re: HPE-130F SMART Short Self-Test Failed

Hi  cfiess01

I have exactly the same problem on an HP computer that I purchased on March 21, 2010

I have had nothing but problems with this junk that I bought. I am supposed to have a SATA drive and found I have an ancient DVD (SCSI)  and an SCSI  DISK  DRIVE

I am positive that the service  (help) desk will be of NO assistance as they have never resolved one of the multitude of problems I have had with this computer

. I wish us both luck in trying to tresolve these issues.

Regards

 

Honor Student
Posts: 4
Member Since: ‎06-30-2010
Message 5 of 6 (3,217 Views)

Re: HPE-130F SMART Short Self-Test Failed

Agree its been painful, got a HD replacement, then got a blue screen, had to get the factory sys restore CDs shipped, and still having issues with re-install, after hours of time spent on the phone and myself trying to restore my brand new PC. Will never repeat this HP mistake!

Student
Posts: 1
Member Since: ‎11-29-2010
Message 6 of 6 (2,699 Views)

Re: HPE-130F SMART Short Self-Test Failed

HPE-130F SMART Short Self-Test Failed

is disk replacment the only answer

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation