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08-25-2012 11:00 AM
Hello to all,
i have a desktop HPE Pavillone 440it from almost two years with a mouse wireless HP MG-0856.
Suddenly and often my mouse when i uso wheel for scroll if i go up it go down or not move...
Can anyone help me or do I have to buy a new mouse?
08-25-2012 02:44 PM
Hello Alexxandro!: I'd start by checking out the batteries to see if they're dead or not you might need to replace them
2. I'd check the sensors by cleaning off whatever dust or other crud that might be interfering with its signaling your mouse
3. play trial & error with the mouse components perhaps it might be just a bit too far for the sensors to lineup with each other
4. Go to www.hp.com to see if you could use a software or firmware or both update put in the model of the rodent in the box on the web page & follow what you see on your screen
if worse comes to worse! buy a new one you'll be amazed at what you might find these days & it might just advance your state-of-the-art in computing by introducing you to something you never had before.
hope this helps