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Bob-B-Que
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Hang-up when awaking from sleep mode - Windows 10

Pavilion p6240f
Microsoft Windows 10 (64-bit)

I am using a Pavilion p6240f desktop computer with the latest Windows 10 Anniversary upgrade.  The computer will go to sleep either manually or by the Windows 10 sleep setting time.  The power buttons on both the monitor and the computer go to amber when it enters sleep mode.

 

When I touch a key to wake the computer, the power button on the computer tower clicks on blue and but the monitor button stays yellow.  The computer is now hung with nothing happening and no keys function.  I have to manual shut down the computer by holding the power button for several seconds until the light goes off, then press it again to restart.  Now, it goes through a normal booth up and works fine until the next sleep mode.

 

I've had the HP Support Assistant check for updates and there are no new updates.  I had Windows 10 Troubleshooter check for Power problems and none were found.

 

Could someone please help me with a solution to this problem?

 

Thanks...

Bob

 

 

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Hang-up when awaking from sleep mode - Windows 10

Hi there @Bob-B-Que,

 

May the Forums be with you!  I understand that you are having problems with sleep and start up. I am happy to give you a hand with this.

 

The issue you describe sounds like either something in your general sleep and hibernate settings or that Fast Startup is enabled.  You should find one or more of the following helpful with either possibility:

HP PCs - Sleep and Hibernate Issues (Windows 10, 😎

The Pros and Cons of Windows 10’s “Fast Startup” Mode - howtogeek.com

Fast Startup - Turn On or Off in Windows 10 -tenforums.com

 

Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.  

Malygris1
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