So, my dads just over 2 year old HP 27K127c touchscreen decktop fied last week. It threw a code that wanted to do a HD defrag and optimize and part way through it just dies. Now it won't boot and just stops with a black screen and a curser flashing.
I assume the HD failed.
It came with a 1TB SATA hard drive and a 16gb SSD.
Again, I'm assuming that the Windows 8 op system was on the HD and not the SSD. So if I replace the HD with a similar unit, how to I reinstall windows without the backup disk?
Also, I was all ready to do an update to Win 10. Can I just update to Win 10 directly, or do I have to do Win 8.1 first?
Since you are talking about replacing a hard drive, and the device is not yours, then I assume you can try the unit with only 1 drive in it, and the other possibly removed and piggy backed to your own?
If 1 drive is deemed faulty, then the other should work. It will be interesting to see if it will boot on its own.
Win 10 needs to done via an upgrade to qualify for an activation key, so a direct install is not gonna do it, DOH!