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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-17-2017 03:51 PM - edited ‎03-17-2017 03:51 PM

HP Recommended
Product: HP Pavilion Desktop - 550-152n
Operating System: Microsoft Windows 10 (64-bit)

Hi. After some advice please. I have a broken headphone jack stuck in the desktop port. I need some advice on how to remove the broken jack or replace the port. If this is not possible how I can disable the headphone jack to restore external sound to the PC? Had a local chap look at it and said that the jack cannot be removed and to fix it would require a part that he cannot source as part of the motherboard? 

4 REPLIES 4

‎03-17-2017 05:34 PM

HP Recommended

@GG36, welcome to the forum.

 

Here is a video that will give you an option that sounds like it will work.  You will have to be extremely careful, but if you are it should be safe:

 

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎03-17-2017 05:42 PM - edited ‎03-17-2017 05:43 PM

HP Recommended

Thanks old_geekster I may have to go for that as guessing there is no easy or less riskier way of removing it! Will give it a go tomorrow and let you know how I get on. Cheers.

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‎03-17-2017 08:32 PM

HP Recommended

You are welcome, @GG36.

 

I would give it a try if it were me.  I hope it works for you.  Good luck!



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎03-23-2017 01:26 PM

HP Recommended

There is a tool, the GripStick, specifically designed to easily solve this problem without having to disassemble the device, use glue, drilling, or any other unsafe method. It also works for any mobile device, tablet, computer, or any other electronic equipment that has a 3.5mm headphone jack. The name of the tool is GripStick, and it was successfully funded via a Kickstarter campaign. Watch it in action here:

https://www.youtube.com/watch?v=Ii5OKvtNxe4

You can order one here:

http://nightek.com/

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