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High Definition Audio Device has Yellow Flag on HP z240

HP z240 L9K69UT#AbA
Microsoft Windows 10 (64-bit)

I have upgraded from Win 7 to Win 10 and tried everything mentioned in this thread, but cannot remove the yellow flag.  Code 10 error in the device manager.

 

registry entries are:

high definition audio.png

 

any other suggestions?

 

Chris

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High Definition Audio Device has Yellow Flag on HP z240

Hi:

 

Do you have the same issue with the same hardware ID?

 

If not, please post the hardware ID for the HDA device that needs the driver.

 

I only see W10 graphics driver for the nvidia graphics adapter.

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High Definition Audio Device has Yellow Flag on HP z240

HDAUDIO\FUNC_01&VEN_10EC&DEV_0221&SUBSYS_103C802F&REV_1001
HDAUDIO\FUNC_01&VEN_10EC&DEV_0221&SUBSYS_103C802F

 

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High Definition Audio Device has Yellow Flag on HP z240

Hi:

 

You need this driver...

 

This driver contains the Realtek graphics driver for the listed workstation models and operating systems.

 

ftp://ftp.hp.com/pub/softpaq/sp76001-76500/sp76061.exe

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High Definition Audio Device has Yellow Flag on HP z240

No luck! The install wizard loops on installing this driver and restarting, while the yellow flag remains.

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High Definition Audio Device has Yellow Flag on HP z240

Hi @cszalwinski,

 

 

Would request you to run Windows Update on the unit.

 

For Code 10 error in Device Manager in Windows, Please refer to below link for more information.

https://support.microsoft.com/en-in/kb/943104

 

 

You may also find all the drivers related to HP Z240 Workstation on below link:

http://h20566.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=8323794&swLangOid=8&swEnvOid=4192

 

 

I hope that answers your question. 🙂

 

I am an HP employee, the opinions expressed here are my personal opinions, not of HP.

 

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

 

***Click on "Thumbs up" button to the left side of my post to acknowledge the post ***

 

 

 

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High Definition Audio Device has Yellow Flag on HP z240

Hi:

 

Unfortunately, I don't have any other suggestions for you to try because that is definitely the driver you need.

 

I checked the driver setup information file and it does list the hardware ID you posted as supported by the driver.

 

You can try manually installing the driver by browsing to the driver folder from the HD audio device and see if that works.

 

Here is a partial copy and paste of the audio driver setup information file which shows support for the hardware ID you posted.

 

"Realtek High Definition Audio" = IntcAzAudModelSRS_FB_HP2014_Workstation_DT, HDAUDIO\FUNC_01&VEN_10EC&DEV_0221&SUBSYS_103C802F

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