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Posts: 1
Member Since: ‎05-28-2012
Message 1 of 2 (129 Views)

Home page problems

Okay well im 10 and when i go on my home page i can't search anything like you know how theres always a bar at the top and you type a website well it's gone so i can't seacrh anything exept for the google i have in the middle of my page. so i started using google and then my page got stuck on this random website so i closed and then opened the page but it was still there so i restarted my computer and it was still there !!!!!!!!!!!!!!!!!!!!!!!! please help but if help is gonna cost money then never mind...

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Distinguished Professor
Posts: 3,551
Member Since: ‎05-31-2012
Message 2 of 2 (110 Views)

Re: Home page problems

Hello bella1234,


I doubt it's going to cost money, but you may need further assistane in making sure you get everything taken care of properly.


Are you up to date on running a proper anti virus program?

What browser are you using?

Does the "stuck" page always show on your screen even after a reboot, or are you meaning that as soon as you go on the internet you can see the page?

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